Track your order

Follow your Valmere order from dispatch to delivery.

View your orders and tracking

Sign in securely using the same email address you used at checkout, then select your order. Tracking appears once your parcel has been dispatched and tracking details have been added.

Track from your email

You can also open the order-status link in your order confirmation or shipping confirmation email. Use the carrier tracking link shown there for the latest available delivery updates.

No tracking update yet?

An order confirmation does not mean a parcel has shipped. A newly created tracking number may not show movement until the carrier scans the parcel. If your order contains several items, they may travel separately with separate tracking details.

Need help?

If your parcel is late, the tracking link does not work, or you cannot find your confirmation email, contact us with your order number and checkout email address. Check your spam folder too.